Employee morale is crucial to anyone trying to run a successful business. Think about it! You took the risk, invested your money, and hopefully you are enjoying the fruits of your skill and hard work. Employee's can really make the difference in any organization. Most employees in the current environment have the attitude "Don't worry about the mule just load the wagon". Who's complaining, when the the grass is not any greener elsewhere. When you have made the commitment on advertising, marketing, and good public relations, all can be lost with just a few wrong moments of interaction between the employee and the client.
When employee morale is good it's contagious. When it's bad it's cancerous. All of this comes into the equation whether it's in person, on the phone, or online. Make no mistake these are difficult times for employers. Yet, well deserved pats on the back are very cost- effective. If the employer is the brain and the employees are the body, the message should always comes from the brain and spread through the body.
With a good overall morale one might just find the competition is still in beta.
Bill Palmer "The Best Boutique PR Firm On The Web"
Palmer's Global Digital
www.theglobaldigital.com 9/28/2010
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